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I am unable to use my Nourished Life discount code. What is wrong?
The Nourished Life discount code comes with an expiry date. Please, check for the expiry. If your discount code still has not expired, then contact our customer service.
Can I get free shipping?
Free shipping can be attained if you log in to your Nourished Life account. No shipping fee will be charged if you are signed in.
I forgot to log into my account before placing my order. How do I get a refund?
Unfortunately, you do not get a refund if you forgot to log in to your account prior to placing your order.
Where do you ship?
Nourished Life ships goods all across the globe.
How long will it take for my order to arrive?
In Australia, it takes around two to four days to deliver your order. For the rest of the countries, timing may vary.
My Nourished Life discount code has become old. Can I still use it?
No, you cannot use an old and expired Nourished Life discount code. But if it still has not expired, then you may apply it.
I have entered the incorrect delivery information for my order. What do I do?
Unfortunately, you cannot change the information you have provided for your delivery once the order has been processed. In case you ended up adding the wrong address, Nourish Life will resend it to you once the package has been sent back. It will, however, cause a delay in the delivery for around 4 weeks.
My PayPal account has my old address. Does it matter?
No, it does not matter if your PayPal has the wrong address. The order will be delivered to the shipping address that you provide while placing the order.
Can my orders be combined and shipping refunded?
Unfortunately, that is not possible. All the orders placed at Nourished Life are processed immediately and are also dispatched as soon as possible. Therefore, once the order has gone through the entire process, it is not possible to make any changes.
Can I apply my Nourished Life coupon code for purchasing an item on sale?
No. Nourished Life coupon codes are not applicable for items that are on sale already.
Can I change my address in my account?
Yes, you can change your address in your account before placing the order.
How will I know if my order is successful or not?
Once you have successfully place an order, you will receive an email for confirmation.
How do I make use of AfterPay?
If you opt for AfterPay, it allows you to pay for your order in instalments. You can pay in four instalments which are also free of interest.
What is your return policy?
Nourished Life is happy to take back any orders if they are unopened, unused and not damaged.
What am I supposed to do if my order arrived damaged?
In case your order has arrived to you defected or damaged, you need to email us within 7 days of delivery. Do not dispose of the item. We will determine the degree of damage done and reimburse you accordingly.
What is meant by single use Nourished Life coupon?
It means that the coupon may be used only once. After that, it will lose its validity.
The item I want to order is not in stock. What do I do?
You can always make use of the ‘Notify When Back in Stock’ button on your desired item. That way, you will know when it is back in stock and you will be able to purchase it.
I forgot to use my Nourished Life promo code. What do I do?
Unfortunately, we cannot help you in this case. Once the order has been processed, no alterations can be made.