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Does The Jojoba Company discount code offer any discounts for sign up?
Yes, we do offer 10% off when you sign up with us on your first order along with special offers, amazing deals, and giveaways.
What about the free shipment?
Yes, we do provide free shipment on orders above $75 within Australia and on orders above $150 internationally.
Do you offer any refund policy for The Jojoba Company website purchases?
Yes, we do offer a refund policy valid for 30 days after receiving the order for unopened, unused items purchased online only but we do not entertain returns or exchanges for change of mind.
What is the average shipment time?
It almost takes 2-6 business days for shipments within Australia. The international shipment duration takes 7-10 business days depending on the location of the customer.
In what order should I use the products?
We recommend that you apply products from lightest to heaviest as follows:
1. Cleanse
2. Tone
3. Serum
4. Jojoba Facial Oil
5. Eye cream
6. Moisturizer
Are your Jojoba Company products safe to use for breastfeeding and pregnant females?
Although all our products are safe to use we still recommend that you consult your doctor or a physician before using the products.
What is the shelf life of your products?
Our products have a shelf life of 1 year if opened and 3 years if unopened.