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How can I get in touch with Toby Deals?
It has a highly skillful team of customer support who work around the clock and will be happy to assist you. You can submit a ticket and wait for the reply. Normally, this procedure takes one to three working days.
How can I get discount on the products offered by Toby Deals?
Discounts are offered by us on behalf of the online store through our Toby Deals coupon.
How can I use the Toby Deals coupon?
This is fairly easy to use. Just copy the coupon you would like to use and open the link of the online website. Once you are on the website, select the product you want to purchase, add it to the cart. Before finalizing the purchase, click on “Checkout”. Enter the coupon in the promotion box. When you are done, just click on “Apply”. The rebate will be deducted from the request straight away.
What are the payment methods at Toby Deals?
Over here at Toby Deals, the payment methods are extremely simple. Payments via PayPal are accepted. The currency in which all the orders will be billed is AUD.
Does Toby Deals take responsibility for any extra charges by the bank due to currency exchange?
No, It does not take responsibility for any extra charge by bank due to currency exchange.
What are the warranty terms and conditions at Toby Deals?
Unless and until it is stated otherwise in the product description, the warranty time frame for all the products is 12 months. It covers parts and labor costs for the manufacturing and production fault as well as in the case of a faulty material.
What is the Return & Refund process of Toby Deals?
Over here at Toby Deals, the Return & Refund process is fairly easy as compared to the other online stores. You could request by sending a support ticket or live chat message directly to our customer support team who will be glad to assist you. It will take up to 3 to 7 days for the completion of refund process. This is the case when the order the customer purchased is still not dispatched. In other cases, there is a 14 day money back guarantee as well. Whether or not the customer has to pay for the shipping depends upon the tonality of the situation.
As for the complete refund, there are some conditions which needed to be fulfilled at the time of purchase of the order. The order must be placed from their website. You will have to show a copy of the receipt/invoice, the return authorization number (RMA number), form and manufacturer’s packing. It should be made sure that the original screen protector film must not be peeled off whilst there should be no damage to the accessories packaging.