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I cannot use my Zookal coupon code. Why is that?
Please, check the expiry date for your Zookal coupon code. If it is an expired coupon, you cannot use it anymore. But if it has not yet expired, then contact us.
When do I receive my order?
You receive your order within 5-8 business days after confirmation.
At what time does Zookal dispatch orders?
Zookal dispatched all its orders at 5pm every day.
How can I get my order dispatched on the same day that I place the order?
Since Zookal dispatches all the orders at 5pm ever day, you can have your order dispatched at the same day if you place it at 2pm.
Can I use Zookal coupon code for an item on sale?
No. Coupon codes are not applicable for items on sale.
Does Zookal accept PayPal payments for rentals?
No. Unfortunately, it does not accept PayPal payments for rentals.
How does a rental work?
You just have to place order for your books. Then you can either have them delivered to you or you can pick them up personally. After use, you can return them.
How much can I save as a student from renting from Zookal?
In comparison to a student who buys the textbooks, a student who rents the books from Zookal can save thousands of dollars more.
I lost a book that I rented. What do I do?
In case you lose a book that you rented, you will be fined. The charges will be the difference between the rental price and the RRP of the book rented.
Can I reuse Zookal coupons?
No. Coupons may used for one time only.
I damaged a book I rented. What do I do?
If the damage can repaired, then the customer will not be charged. However, if the damage is beyond repair, then the customer will be charged the remainder of the retail price. And the customer may also keep the book.
Does Zookal have textbook solutions?
Yes. it has textbook solutions prepared by experts.
How can I refund textbook solutions?
Textbook solutions can be refunded only if the textbook has not been opened yet. Once it is opened, it is automatically streamed into your browser. However, if you believe that is not the case, then contact us.
Does Zookal have e-Textbooks?
Yes. Zookal has e-Textbooks.
How many times can I use my Zookal promo code?
The promo code can be used for as long as it has not expired yet. It comes with a time limit.
Do I have to log in every time I need to access an e-Textbook?
Yes. The e-Textbooks will be streamed in your browser.
Do e-Textbooks have any restrictions?
Yes. Some e-Textbooks will not open more than a few pages or more than a few times. Those restrictions have been imposed by the publishers.
How much can I save on my course material by opting for Zookal rentals?
You can save approximately up to 70% on your required course material by renting from Zookal.
What are the payment methods used by Zookal?
Zookal uses PayPal, VISA card, AMEX and Master card for payments.
What is the best time to shop from Zookal?
Any time is best time to shop from Zookal. Your order will be catered by our team.
What is a single use coupon code?
A single use coupon code is a code that can be used only once. After that, it loses its validity.
Can I share my Zookal discount code with my friend?
You may share the discount code with your friend. But it cannot be reused. Therefore, make sure you do not want to avail it for yourself.